BY BEING AWARE OF THE ENVIRONMENTAL IMPACT OF RETURNS AND ACTIVELY PURSUING MORE SUSTAINABLE SOLUTIONS, WE CAN ALL HELP PRESERVE OUR PLANET FOR FUTURE GENERATIONS.

IF YOU'RE UNHAPPY WITH A PURCHASE, WE ENCOURAGE YOU TO DONATE THEM TO A FRIENDLY NEIGHBOUR, CLOSE FRIEND OR GOOD CAUSE TO REDUCE THE FOOTPRINT TO YOUR SURROUNDINGS. ♡

SHIPPING

* Shipping within 2-5 business days.
* Free BE/NL Shipping on orders over 100 EUR
* Shipping costs are calculated at checkout

* !! All orders to NON-EU and WORLD delivery countries: please be aware of paying import duties and/or taxes, which are levied once your package reaches your country. We are unable to advise you about the exact amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. You will be invoiced for the local taxes and duties. We recommend you to contact your local customs or carrier office to obtain a landed cost estimate.

RETURN POLICY

It is our goal to deliver a quality product to you. If upon delivery the product does not meet your expectations you may return unused articles within 30 days of receipt.

All returned items must be undamaged and with original labels attached. SALE items are final and will not be eligible for return at any time.

The CUSTOMER is responsible for any return shipping charges. We don’t offer free returns.

Since we are not responsible for any items that are sent to us in error, we recommend using a postal service that insures the value of your returned products or gives you proof of posting.

If BONNIE & THE GANG receives your returned product undamaged (see return policy above), we will electronically deposit the full purchased amount immediately into the bank account from which the funds were originally withdrawn. Delivery costs will not be refunded.

To return your order, please fill out the complete return form you have received and add it to your package. 

Return address:

TSG BV - BONNIE & THE GANG
Allée de Salmonsart 1
BE-7090 Braine-Le-Comte
Tel : +32 67 55 66 47

Or, go to our portal to purchase a return label

If you have any further questions about you order reach out to our customer service team contact@bonnieandthegang.com
They can help you with product issues and work with you to find a satisfactory resolution.

Thank you for your understanding and your continued support.