We understand that sometimes a purchase may not work out as planned. Instead of returning these items, we encourage our customers to contribute positively to the environment and their communities. Consider giving these garments a second life by donating them to charity or selling them on second-hand sites. This approach not only reduces waste but also supports the circular economy, making fashion more sustainable for our children's future.

RETURN POLICY

It is our goal to deliver a quality product to you. If upon delivery the product does not meet your expectations you may return unused articles within 30 days of receipt.

All returned items must be undamaged and with original labels attached. SALE items are final and will not be eligible for return at any time.

The CUSTOMER is responsible for any return shipping charges. We don’t offer free returns.

Since we are not responsible for any items that are sent to us in error, we recommend using a postal service that insures the value of your returned products or gives you proof of posting.

If BONNIE & THE GANG receives your returned product undamaged (see return policy above), we will electronically deposit the full purchased amount immediately into the bank account from which the funds were originally withdrawn. Delivery costs will not be refunded.

To return your order, please fill out the complete return form you have received and add it to your package. 

Return address:

TSG BV - BONNIE & THE GANG
Allée de Salmonsart 1
BE-7090 Braine-Le-Comte
Tel : +32 67 55 66 47

Or, go to our portal to purchase a return label

If you have any further questions about you order reach out to our customer service team contact@bonnieandthegang.com
They can help you with product issues and work with you to find a satisfactory resolution.

Thank you for joining us in making more eco-conscious choices.